999kg Terms
& Conditions
These Terms & Conditions govern your use of the 999kg platform and all associated services. By creating an account or placing a bet on 999kg, you confirm that you have read, understood, and agreed to be bound by these terms in full.
Section 1
Acceptance of Terms
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the User", "you") and 999kg ("the Platform", "we", "us", "our") governing your access to and use of the 999kg website located at 999kg.vip and all related services, features, content, and functionality offered therein.
By accessing the 999kg website, registering an account, making a deposit, placing a bet, or participating in any promotion, you confirm that:
- You have read, understood, and agreed to these Terms in their entirety.
- You are at least 18 years of age.
- You are accessing the platform voluntarily and of your own free will.
- You are not accessing the platform from a jurisdiction where online gambling is prohibited.
- You accept that these Terms, along with our Privacy Policy and Responsible Gaming Policy, form the complete agreement between you and 999kg.
If you do not agree to any part of these Terms, you must immediately cease using the 999kg platform. Continued use of the platform following any update to these Terms constitutes acceptance of the revised Terms.
999kg reserves the right to amend, update, or replace these Terms at any time without prior individual notice to users. It is your responsibility to review these Terms periodically. Material changes will be highlighted on the platform's announcements section. The "Last Updated" date at the top of this document reflects the most recent revision.
These Terms apply to all 999kg services, including casino games, sports betting, live dealer tables, crash games, and any promotional campaigns. By using any part of the platform you accept all sections of this document.
These Terms are provided in English. This is the governing language of the agreement. In the event of any ambiguity, the English-language version of these Terms shall prevail.
999kg is strictly an adult platform. No person under the age of 18 is permitted to register, deposit, or participate in any game or promotion. Age verification may be requested at any stage.
Section 2
Eligibility & Age Restriction
To register and maintain an active account on 999kg, you must satisfy all of the following eligibility criteria at all times:
Age Requirement
You must be a minimum of 18 years of age. 999kg takes its age verification obligations seriously and reserves the right to request documentary evidence of age (such as a national identity card, passport, or birth certificate) at any point during the registration, deposit, or withdrawal process. Accounts found to belong to individuals under 18 will be immediately suspended, all balances forfeited, and any winnings voided without exception.
Geographic Eligibility
The 999kg platform is designed and operated for players based in Bangladesh. Players are responsible for ensuring that their use of the platform complies with all applicable laws in their place of residence. 999kg makes no representation that its services are lawful in all jurisdictions. Players accessing the platform from restricted territories do so at their own risk.
Legal Capacity
You must have the full legal capacity to enter into binding contracts under the laws applicable in your jurisdiction. If you have been declared legally incompetent or are subject to a court order restricting your ability to enter financial agreements, you are not eligible to use 999kg.
Single Account Policy
Each individual is permitted to hold one registered account on 999kg at any one time. Opening multiple accounts, whether under the same identity or through different identities, is a material breach of these Terms. 999kg employs automated and manual detection methods to identify and close duplicate accounts. Any funds held in duplicate accounts may be forfeited.
Self-Excluded Players
If you have previously requested self-exclusion from 999kg or from any other gambling platform and that exclusion period is still active, you are not eligible to register or reactivate an account. Attempting to circumvent an active self-exclusion is a serious breach of these Terms.
Eligibility at a Glance
- Minimum age: 18 years
- Valid national ID or passport required for withdrawal
- One account per person — strictly enforced
- Must not be under active self-exclusion
- Full legal capacity to enter contracts
- Platform employees and affiliates are not eligible to play
Section 3
Account Registration & Security
To access real-money gaming features on 999kg, you must register an account and complete any required identity verification steps. Registration requires you to provide accurate, complete, and current information. Providing false, misleading, or incomplete information at registration is a breach of these Terms and may result in immediate account closure.
Information Required
During registration you will be asked to provide personal details including but not limited to your full legal name, date of birth, email address, phone number, and preferred payment method. All information submitted must belong to you and must accurately reflect your legal identity.
Account Security
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party. Any activity conducted through your account — including all bets placed and all withdrawals requested — is your responsibility, whether or not you authorised those actions.
If you suspect that your account has been accessed without authorisation, you must contact 999kg support immediately via live chat. 999kg will investigate and take appropriate action, which may include temporary account suspension while the matter is being resolved.
Identity Verification (KYC)
999kg may require users to complete a Know Your Customer (KYC) verification process before processing withdrawal requests or in response to unusual account activity. KYC documents typically include a government-issued photo ID (National ID card or passport), proof of residential address, and evidence of the payment method used for deposits (for example, a bKash account statement). Failure to provide requested KYC documents within a reasonable timeframe may result in withdrawal processing delays or account suspension.
Use a strong, unique password for your 999kg account. Enable two-factor authentication (2FA) where available. Never share your login credentials. Log out after each session, especially on shared or public devices.
Standard KYC verification is completed within 24–48 hours of document submission. Expedited processing is available for VIP account holders. All documents are reviewed by trained compliance staff and stored with full encryption.
Section 4
Deposits, Withdrawals & Payments
999kg supports a range of payment methods tailored for players in Bangladesh. All transactions are processed in Bangladeshi Taka (BDT, ৳) or USDT where crypto deposits are used. Players are responsible for any fees charged by their payment provider in connection with deposits or withdrawals to/from 999kg.
Deposits
Deposits can be made via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, and USDT TRC-20. Minimum deposit amounts and any applicable processing fees are displayed at the point of transaction. Deposits via bKash and Nagad typically credit to your 999kg account balance within 60 seconds. USDT deposits settle in under one minute subject to blockchain confirmation.
999kg does not accept deposits from third-party accounts. Deposits must be made from a payment account registered in your own name. Deposits made from accounts belonging to other individuals may be declined or reversed, and the associated 999kg account may be suspended pending investigation.
Withdrawals
Withdrawal requests are processed to the same payment method used for the most recent deposit wherever possible. The minimum withdrawal amount is ৳500 for bKash and Nagad. USDT withdrawals have no minimum limit beyond blockchain network minimums. Withdrawals are subject to identity verification and any applicable wagering requirements attached to bonus funds.
Standard withdrawal processing times are as follows: bKash and Nagad — 5 to 15 minutes for verified accounts; Bank transfers — 1 to 3 business days; USDT TRC-20 — under 60 seconds subject to blockchain confirmation.
Currency and Exchange
All BDT-denominated accounts display balances in Bangladeshi Taka (৳). USDT balances are displayed in USD equivalent. 999kg does not provide currency exchange services beyond the conversion applied at the time of deposit or withdrawal where applicable. Exchange rates used for any currency conversion are disclosed at the time of the transaction.
Fraud Prevention
999kg employs automated fraud detection systems that monitor all deposit and withdrawal activity. Unusual or suspicious transaction patterns may trigger a temporary account hold while our compliance team reviews the activity. We reserve the right to reverse deposits and void associated winnings where fraud, chargebacks, or money laundering activity is identified. In such cases, we will cooperate fully with relevant authorities.
Supported Payment Methods
- bKash
- Nagad
- Rocket
- Upay
- USDT TRC-20
- Dutch-Bangla Bank
- City Bank
- BRAC Bank
Deposits from payment accounts not registered in your own name are strictly prohibited. Any such deposit may be returned and the account suspended until the source of funds is verified.
Section 5
Bonuses & Promotions
999kg offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to the specific terms associated with each individual offer, which are displayed at the time the promotion is communicated. The following general bonus rules apply to all 999kg promotions unless the specific promotion terms state otherwise.
Welcome Bonus
New players who register and make their first qualifying deposit are eligible for a 100% welcome bonus up to ৳20,000. To qualify, the deposit must meet the minimum qualifying deposit threshold. The bonus amount is credited to the player's bonus balance automatically following the qualifying deposit and is subject to a wagering requirement of 30x the combined deposit and bonus amount before withdrawal.
Wagering Requirements
Bonus funds are subject to wagering requirements before they can be converted to withdrawable cash. The wagering requirement multiplier applicable to each bonus is stated in the individual promotion terms. Wagering requirements must be met within 30 calendar days of the bonus being credited. Failure to meet wagering requirements within this window will result in the bonus and any associated winnings being removed from the account.
Game Contributions
Not all games contribute equally to wagering requirements. Slots typically contribute 100% of each bet staked. Live casino games and table games may contribute at a reduced rate (typically 10–20%). Specific game contribution rates are listed in the promotion terms. Bets placed on games with 0% contribution do not count towards wagering requirements.
Bonus Abuse
999kg actively monitors for bonus abuse, including but not limited to: using multiple accounts to claim the same bonus, placing low-risk or arbitrage bets designed to satisfy wagering requirements without genuine risk, exploiting technical errors or glitches, and coordinating with other players to abuse promotional terms. Where bonus abuse is identified, 999kg reserves the right to void the bonus, remove associated winnings, and close the account.
Promotional Changes
999kg reserves the right to modify, withdraw, or cancel any promotion at any time. Players who have already claimed a bonus will be given a reasonable opportunity to complete existing wagering requirements before any modification takes effect. Promotions may be time-limited and subject to geographic restrictions.
Welcome Bonus Summary
Section 6
Game Rules & Fair Play
All games available on the 999kg platform are operated in accordance with the individual game rules published by the respective game provider. By participating in any game, you agree to the applicable game rules in addition to these Terms.
Random Number Generation
All virtual games on 999kg — including slots, Super Keno, Big Hammer, crash games, and RNG table games — use certified random number generators. These RNG systems have been independently tested and certified by recognised testing laboratories. No player, employee, or third party can predict or influence the outcome of an RNG-driven game.
Live Dealer Games
Live dealer games streamed via Evolution Gaming and Ezugi are governed by the physical actions of licensed dealers operating in certified studio environments. Game outcomes in live dealer games are determined by real physical events (cards dealt, wheel spin, dice roll) and are not generated by software. All live dealer studios are independently audited for compliance.
Sports Betting
Sports betting markets on 999kg — including cricket BPL, IPL, ICC T20 World Cup, and Bangladesh Tigers matches — are governed by the specific betting rules displayed on each market. 999kg reserves the right to suspend, void, or settle markets in accordance with official match results and league rulings. In the event of a dispute regarding bet settlement, 999kg's decision is final subject to the formal dispute resolution process.
Malfunction and Technical Errors
In the event of a technical malfunction, game error, or communication failure during a game session, 999kg reserves the right to void the affected round and return all bets placed in that round to the players' accounts. Winnings generated as a direct result of a game malfunction or software error will be voided. 999kg will not be held liable for losses arising from technical malfunctions beyond the return of the affected bet amount.
Prohibited Strategies
Players must not use automated betting software, bots, scripts, or artificial intelligence tools to gain an unfair advantage on the 999kg platform. Players must not exploit game vulnerabilities, communication delays, or pricing errors. Use of VPN services to obscure geographic location or circumvent account restrictions is prohibited. Accounts found to be using prohibited strategies will be suspended and any winnings generated through such methods will be voided.
All virtual games on 999kg are powered by independently certified RNG systems. Provider certifications are available from Pragmatic Play, NetEnt, Microgaming, and Spribe upon request via our support team.
Evolution Gaming and Ezugi live dealer studios are licensed and independently audited. All dealing actions are recorded and stored for a minimum of 90 days for dispute resolution purposes.
Automated betting tools, scripts, and bots are strictly prohibited. 999kg employs behavioural analysis to detect non-human play patterns and reserves the right to close any account found using such tools.
Section 7
User Obligations & Prohibited Conduct
As a registered user of 999kg, you agree to use the platform only for its intended purpose and in a manner consistent with these Terms, applicable law, and reasonable standards of fair use. The following conduct is strictly prohibited on the 999kg platform:
- Providing false, fraudulent, or misleading information during registration, verification, or at any other point of interaction with 999kg.
- Opening or operating more than one 999kg account under any name, identity, or payment method .
- Transferring funds between player accounts or acting as a payment intermediary for other players.
- Engaging in any form of collusion, match-fixing, or coordinated betting activity intended to manipulate game or market outcomes.
- Using the platform to facilitate money laundering, terrorist financing, or any other criminal activity.
- Attempting to reverse-engineer, decompile, or tamper with any part of the 999kg software, platform infrastructure, or game systems.
- Posting, transmitting, or distributing offensive, defamatory, or unlawful content via any communication channel provided by 999kg (including live chat).
- Harassing, threatening, or abusing 999kg staff or other players.
- Using the platform while subject to a self-exclusion order or while access has been suspended or restricted by 999kg.
- Exploiting bonus promotions in a manner inconsistent with their intended purpose, including systematic low-risk wagering designed solely to clear wagering requirements without genuine gaming intent.
Violation of any of the above prohibitions may result in immediate account suspension or permanent closure, forfeiture of account balances and pending withdrawals, and referral to relevant law enforcement authorities where criminal conduct is suspected. 999kg's determination as to whether prohibited conduct has occurred is final subject to the dispute resolution process set out below.
Intellectual Property
All content, branding, design elements, software, and materials on the 999kg platform are the property of 999kg or its licensors and are protected by applicable intellectual property law. You may not reproduce, copy, distribute, or create derivative works from any 999kg content without express written permission.
Limitation of Liability
To the maximum extent permitted by law, 999kg shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the platform, including but not limited to loss of profits, loss of data, or loss of enjoyment. 999kg's total cumulative liability to any individual user shall not exceed the total net deposits made by that user in the 30 days preceding the event giving rise to the claim.
Your Core Obligations
- Provide accurate personal information at all times
- Keep your account credentials confidential
- Use only payment methods registered in your own name
- Play within your personal financial means
- Report suspected platform errors or security issues promptly
- Do not share your account with family members or friends
- Do not use VPNs to circumvent geographic or account restrictions
Section 8
Account Closure & Suspension
Both you and 999kg have the right to close or suspend a 999kg account, subject to the conditions set out below.
Voluntary Account Closure
You may request to close your 999kg account at any time by contacting our support team via live chat. Before processing the closure, 999kg will verify your identity and confirm that there are no pending withdrawal requests or active bonus wagering obligations. Any available real-money balance in your account at the time of closure will be returned to your registered payment method within 3 business days, provided that all KYC requirements have been satisfied.
Self-Exclusion Closure
Players who wish to close their account for responsible gaming reasons may request a self-exclusion closure, which carries an additional protective measure: the account cannot be reopened for the duration of the self-exclusion period (minimum 6 months, up to permanent). Self-exclusion closures are handled with priority and full confidentiality. Players opting for self-exclusion are encouraged to also contact their bank and any other gambling operators they use to apply consistent restrictions. Detailed guidance is available on the Responsible Gaming page.
Closure by 999kg
999kg reserves the right to suspend or permanently close any account without prior notice where:
- The account holder is found to have breached any of these Terms.
- The account is involved in suspected fraud, money laundering, or criminal activity.
- The account holder is identified as being under 18 years of age.
- The account has been inactive for a continuous period of 12 months and carries a zero balance.
- A regulatory or legal obligation requires 999kg to restrict or terminate the account.
- The account holder is found to have opened duplicate accounts.
Where an account is closed by 999kg due to a Terms breach, any balance remaining in the account may be forfeited depending on the nature of the breach. 999kg will communicate the reason for closure to the account holder wherever legally permissible to do so.
Dispute Resolution
If you believe that 999kg has taken an incorrect action regarding your account, bonus, bet settlement, or payment, you may submit a formal dispute by contacting our support team via live chat. Disputes must be submitted within 30 days of the event giving rise to the complaint. 999kg will acknowledge receipt of the dispute within 24 hours and provide a final determination within 14 business days. During the dispute resolution process, relevant account activity may be temporarily restricted.
Dormant Accounts
An account is considered dormant if there has been no login or real-money activity for a continuous period of 12 months. Dormant accounts with a positive balance will be notified by email prior to any administrative fee being applied. An inactivity fee of ৳200 per month may be deducted from dormant account balances after the initial 12-month dormancy period. Accounts with a zero balance following the dormancy period may be closed without further notice.
Contact our 24/7 live chat support and request account closure. Our team will guide you through the process, confirm any remaining balance, and process your final withdrawal within 3 business days of KYC confirmation.
Need a break from gambling? Our self-exclusion tool lets you lock your account for a minimum of 6 months. This cannot be reversed during the exclusion period. Contact support or visit the Responsible Gaming page for details.
Accounts inactive for 12+ months with a positive balance are subject to a monthly inactivity fee of ৳200. Log in to your account or contact support to reactivate and avoid any dormancy charges.
Questions About These Terms?
If you have any questions, concerns, or requests regarding these Terms & Conditions, our support team is available 24 hours a day, 7 days a week via live chat. You can also reach us by email at [email protected] — plain text only, not a clickable link. Our average response time is 2–5 minutes via live chat and under 4 hours by email.
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